Terms and Conditions

Terms & Conditions
SHIPPING TERMS
LOCAL DELIVERY (WITHIN MALAYSIA)
Q1: What is the cost for shipping within Malaysia?
We charge Poslaju shipping:
Malaysia RM7.
Sabah & Sarawak RM9.
Tracking numbers are emailed once posted.

Q2: How long does it take for my parcel to reach me?
We post all orders made before 3pm, Monday - Friday on the same day via Pos Laju.
Pos Laju is a next day delivery service and makes deliveries Monday - Saturday, excluding the first Saturday of every month and local public holidays (Malaysia). Orders made on Friday, after 3pm will only be shipped on Monday.
If customers do not receive their order within 3 working days, please contact auracantiq83@gmail.com to track your order.

INTERNATIONAL DELIVERY (WORLDWIDE)
Q1: What are the international shipping methods?

Singapore / Brunei / other Countries orders using Pos Laju. Transit time is within 3 – 5 working days. 


Tracking numbers will be provided for both services by email once order has been processed.

Please contact  for auracantiq83@gmail.com more details.



PAYMENT TERMS 

A. DIRECT ONLINE TRANSFER / BANK IN

Name: NURHANA BINTI MOHAMAD
Bank: CIMB Bank
Account No.: 7053043684



Please send us confirmation of payment and together with proof of your payment and your details (name, address and phone number) to
auracantiq83@gmail.com so we can send out your order as soon as possible and please bank in the correct amount.

Payment must be made within 24 hours. If not, we will cancel your order.


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